Crispy Shrimps | Php 195
This was called cripsy. Does it look like one? You tell me. It was poorly or over cooked; it was so hard to remove the shells. And after removing the shells, the meat to eat were very small! The size of my thumb was bigger, seriously! For someone who is a shrimp / prawn addict, I would rate this dish a negative 10.
Chicken BBQ | Php 160
This was my mom's order. Just by looking at it, the outside part was burnt. When my mom was cutting through it, the inside part looked raw. Though there were no bloods dripping from the inside, you'd see that it was poorly cooked (again) but just okay to be eaten.
Pork BBQ | Php 150
As for this bbq, I couldn't believe this costed 150 pesos! Though the pork was tender, the serving thin and small. Three (3) pieces for 150 pesos? Oh common! It was overly coated with bbq sauce too! If you put the stick up, you'd literally see the sauce dripping. It was a challenge eating it because of the strong bbq taste. I was somewhat urged to dip it in the glass of water in front me to lessen bbq sauce. No, seriously, it tasted like I ordered a barbeque sauce that happens to have a free pork in it. SMH.
Sinuglaw | Php 230
It was our (my mom and I) first time to hear this. My dad explained that it's like kilawin with grilled pork belly. You see, my dad loves kilawin o kinilaw. He even makes it at home once or twice a month. Because of that, I have a fair idea how it looks like. So when the waiter placed it in front of him, I immediately thought, "Didn't my father ordered a Tanigue fish soaked in vinegar? This looks like a classic macaroni salad with grilled pork belly on the side."
As we were eating, my dad kept searching where the fish went. It was funny and irritating at the same time. It felt like a ball of disappointment were sprinkled on most of the food.
Crab Rice Platter | Php 175
Creamy Seafood and Corn Soup | Php 185
- Change your menu. Compared to other restaurants out there, you have a few selection of dishes. If you can't make these few selections available, then you have major menu revision to do.
- Reprice your menu. Yes, I demand it. If you cannot improve the serving of your dishes, you will have to reduce your prices as it is not reasonable.
- Hear what your customers are saying and act on it. I checked your Facebook page and saw that a lot of people have aired their feedback and it's almost similar to our experience. Customers are already telling you what's wrong. Do something to solve it.
- Enough of the marketing, at least for now. With a good looking endorser like Jericho, I'm sure you've done enough for awareness. Now, focus on improving your customer service and food quality (and serving). Because once you fix that, once you begin to satisfy customers, you'd be surprised at how they can promote your business.
- Include melon in your fruitshakes. Simply because it's my favorite fruit shake.